Maxence
Ardouin

Principal Software Engineer · September 2025 – Present

Staff Software Engineer · April 2024 – September 2025

Team Leader | DevOps & Cloud Engineer · March 2021 – January 2022

• Managed and grew a team of DevOps engineers covering internal automation needs and client-facing consulting.
• Led automation efforts increasing team productivity and service reliability, and ensuring the quality of deployments on premise and in public clouds.
• Maintained and extended the DevOps toolchain (Ansible, Ansible Tower, Docker, GitLab, Jenkins).
• Developed custom Ansible modules in Python to automate against SaaS/PaaS providers (Actifio, Microsoft Azure, Google Cloud, Zerto).
• Built and cataloged the automation tools and services used by oXya delivery teams across the US and Canada.
• Collaborated with clients on custom playbooks and automation processes, and deployed their DevOps toolchain under managed services agreements.
• Worked with the network, infrastructure and security teams to design, implement and manage projects.

Team Leader | Cloud Engineer | SAP Consultant · January 2018 – February 2021

• Managed a team of consultants working with SAP HANA, SAP ERP, virtualization and public cloud technologies.
• Ran technical projects (migrations, greenfield implementations, large-scale upgrades) into oXya datacenters and public cloud platforms (GCP, Azure).
• Service Delivery Manager for accounts across the US, Europe and Japan, building the customer relationships that supported account growth.
• Applied DevOps practice to improve delivery, keep system builds consistent, and automate recurring work.
• Administered the shared private cloud, working across oXya branches to improve its resilience while scaling to meet demand.

Senior Cloud Engineer | SAP Consultant · August 2016 – January 2018

• Management of the shared hosting infrastructure, and system administration.
• SAP Basis administration, SAP landscape creation and configuration.
• Technical documentation.
• Customer relationships: explaining technical issues in plain terms and working with key technical contacts on the customer's side.

Treasurer and Head of Information Systems · January 2013 – February 2014

As treasurer, managed client billing, student payments and the association's finances. As head of information systems, ran the association's communications, internal network and work platforms, and developed new tools such as the association's website and internal resource management software.

Sales Engineer · July 2012 – February 2014

• Understanding the client's need.
• Pitching Cristal's value to clients.
• Picking the student who best fit the requirements of the project.
• Managing client relationships and monitoring ongoing missions.